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• Book: Troubleshooting Cisco IP Telephony

  The Cisco Press book Troubleshooting Cisco IP Telephony , is a gem. I spoke on troubleshooting VoIP in converged networks at VoiceCon this week (see the prior post) and some of the ideas for problems came from this book. It is easy to read and is organized... Posted Nov 14 2008, 07:02 PM by tslattery with | with no comments Filed under: voip, troubleshooting, Featured, voip troubleshooting, book review

• VoiceCon San Francisco, 2008

  I'm speaking at VoiceCon San Francisco 2008 on the topic of Troubleshooting in Converged Networks. That's a fancy title to say that I'll be talking about VoIP troubleshooting. There are three excellent speakers this time around: Steve Guthrie... Posted Nov 09 2008, 08:40 PM by tslattery with | with no comments Filed under: troubleshooting, voicecon, Featured, DSP, voip troubleshooting, echo