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• Book: Troubleshooting Cisco IP Telephony

  The Cisco Press book Troubleshooting Cisco IP Telephony , is a gem. I spoke on troubleshooting VoIP in converged networks at VoiceCon this week (see the prior post) and some of the ideas for problems came from this book. It is easy to read and is organized... Posted Nov 14 2008, 07:02 PM by tslattery with | with no comments Filed under: voip, troubleshooting, Featured, voip troubleshooting, book review

• Presenting at Interop NewYork, Sept 17

  I'm doing my presentation titled Troubleshooting Converged VoIP and Data Networks at Interop New York on September 17 at 1:30pm. The session title is Troubleshooting Converged Networks . It has been a well-received topic at prior VoiceCon shows and... Posted Sep 09 2008, 10:13 AM by tslattery with | with no comments Filed under: NetMRI, voip, troubleshooting, Interop

• Troubleshooting VoIP

  I've done a few seminars on troubleshooting VoIP at VoiceCon (Fall 07 and Spring 08). Somewhere along the way, someone mentioned a relatively new web site to me: voiptroubleshooter.com I finally took time today to look at it. The content is potentially... Posted Jul 21 2008, 04:15 PM by tslattery with | with 1 comment(s) Filed under: voip, troubleshooting

• VoIP Troubleshooting Visibility

  VoIP troubleshooting is a pretty interesting problem. (See my earlier blog entry regarding my talk at VoiceCon Fall 2007.) There are a large number of tools that look at packets on the wire, or look at the RTCP (Real Time Control Protocol) stream from... Posted Aug 21 2007, 09:19 AM by tslattery with | with no comments Filed under: tools, NetMRI, voip, troubleshooting, voicecon, qos