Last week Evelyn Hubbert from Forrester Research presented a very interesting and informative webinar on best practices around Network Change and Configuration Management (NCCM). It was great to see hundreds of people sign up for this presentation and share with us some of the challenges they face with NCCM. For those that missed it, below is a summary of her recommendations. You can also view a recording of the presentation here.
Recommendations
- Start with pen and paper - define requirements
- Need both technical aspects and operational processes (incident, problem, change, configuration, release)
- Implement sophistication in phases
- Take a bottom-up approach (CMDB)
- Control your unauthorized changes
Feel free to comment here and tell us what your NCCM challenges are.
- yh
About yhabibzai
Yama Habibzai is responsible for driving Netcordia's overall marketing strategy, product positioning, product marketing, analyst relations and media communications activities.
He has over 15 years of IT industry experience, specializing in networks, systems and applications management. Prior to joining Netcordia, Yama was a strategic manager at Concord Communications, later acquired by CA, Inc., where he analyzed markets and competing products, and helped define Concord's product roadmap.
Later at Concord, Yama ran the marketing operations for the netViz business unit and then helped market CA's Network & Systems Management products. Yama has also held positions at Analog Devices, Inc, and The Mathworks.
Yama has a Bachelor of Science degree in Electrical & Computer Engineering from Worcester Polytechnic Institute, and a Master's in Business Administration from Babson College.