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Yama's Blog

Gartner ITOM Summit Notes

 

Last week I attended the Gartner IT Operations (ITOM) Summit in sunny Orlando, FL. One of the best things I took away from the event was their live polling results during each of the sessions. Each person had a device on their chair that was used to answer the questions that came up on the screen during each presentation. And since in each of the sessions there were a couple of hundred people, I thought the results had enough of a statistical sample to represent reality. Here are some of the nuggets of interesting information I took away, based on these live polls.

 

What are your top 3 IT Challenges?

1) Aligning Activities with the business (24%)

2) Budget (17%)

3) Managing Rate of Change (16%) 


Is the discipline of IT strategy planning well respected in your organization?

50% disagreed and only small percentage of people totally agreed.

 

What are the top 3 pressures on IT operations?

1) 24x7 availability. 2) Business continuity. 3) Cost reduction/budget

 

Which of the big 4 IT management vendors do you have the most confidence in:

None of the above: 25%

One vendor got a 4% confidence vote, while others all got less than 20%.


How would you grade your ITOM vendor?

A: 1%, B: 14%, C: 49%, D:17%, F: 4% 

 

Do you have virtualization in production?

Yes: 78%

 

Do you agree with some of these answers?

 

- yh

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About yhabibzai

Yama Habibzai is responsible for driving Netcordia's overall marketing strategy, product positioning, product marketing, analyst relations and media communications activities.

He has over 15 years of IT industry experience, specializing in networks, systems and applications management. Prior to joining Netcordia, Yama was a strategic manager at Concord Communications, later acquired by CA, Inc., where he analyzed markets and competing products, and helped define Concord's product roadmap.

Later at Concord, Yama ran the marketing operations for the netViz business unit and then helped market CA's Network & Systems Management products. Yama has also held positions at Analog Devices, Inc, and The Mathworks.

Yama has a Bachelor of Science degree in Electrical & Computer Engineering from Worcester Polytechnic Institute, and a Master's in Business Administration from Babson College.