Welcome to Netcordia Connection Sign in | Join | Help
in Search

FindIT search to include VoIP phone extensions

Last post 12-12-2008 10:40 AM by pvogelsang. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 08-13-2008 10:50 AM

    FindIT search to include VoIP phone extensions

    Today when a client asks if they can search for devices in FindIT by extension, the answer I give is in the form of the question, "Do you have phone extensions listed in your interface descriptions?"  In short, the answer is almost always "no," which makes my ultimate answer the same.

     To that end, I think it would be great if we could include the extension data that we capture from the call server/detail records in the FindIT search criteria.  Often times that is the simplest information that a help desk can ask a user in terms of finding where their connection points in the network are, as opposed to the MAC or IP of their phone.

    Nick Sanders
    Sr. Systems Engineer
    Netcordia, Inc.
    --------------------------------
    No trees were harmed in the transmission of this message; however, a tremendous number of electrons were extremely inconvenienced.
  • 12-12-2008 10:40 AM In reply to

    Re: FindIT search to include VoIP phone extensions

     Thank you Nick

    Patrick Voglesang
    VP Operations, Netcordia, Inc.
    (T) +1 410 266 6161 x309 (M) +1 724 272 1042 (F) +1 410 573 9779
    (E) pvogelsang@netcordia.com www.netcordia.com

Page 1 of 1 (2 items)