I'm doing my presentation titled Troubleshooting Converged VoIP and Data Networks at Interop New York on September 17 at 1:30pm. The session title is Troubleshooting Converged Networks . It has been a well-received topic at prior VoiceCon shows and speaking at Interop gives me the opportunity to...

VoIP troubleshooting is a pretty interesting problem. (See my earlier blog entry regarding my talk at VoiceCon Fall 2007.) There are a large number of tools that look at packets on the wire, or look at the RTCP (Real Time Control Protocol) stream from certain phones, or gather data from the call controllers...