There are several key components used by successful IT and networking organizations: People Processes Tools People are the most important assets, followed by proper processes, then the tools to implement and automate those processes. Great people, with the right processes, can overcome the lack of tools...

Got it? It's a checklist of checklists, all about IT processes. The official name is The IT Audit Checklist Series (http://thinkingproblemmanagement.blogspot.com/2008/02/it-audit-checklist-series.html) and it is a list of checklists useful to IT professionals. The lists are created by the IT Compliance...